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FAQ

​How Do I Place An Order?

 

Orders can be placed in our shop section! All of the appearing items in the shop section are what we are currently actively shipping. All other items seen on our Facebook or Instagram, please send an email to info@agirlonalimb.com to request. 

 

Payment and Shipping

 

Online payments must be made at the time of ordering. We do not hold items. Items seen on our Facebook and Instagram that are in store are not guaranteed. Those items are available in store only unless specially requested and communicated via email. Shipping usually takes 5-7 business days before leaving our place unless special arrangements have been made. On occasion, some things can take longer. All signs are a 3-4 week processing time as they are hand made. 

Returns & Refunds

 

In general, returns and refunds will not be accepted. However, we want our customers to be happy. If an item is damaged, we will make every attempt to make it right. Most of what we offer is handmade. We are not a mass produced box store, so some variations will need to be considered. Email us at info@agirlonalimb.com if something is wrong with your order. 

 

Privacy Policy

 

All customer information and payment information is ran through Wix and PayPal. A Girl On A Limb LLC does not receive customer payment information other than name and shipping address. Privacy Policy for Wix and PayPal is active for our customers.